Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino, we believe that gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It's important to approach gaming with the right mindset: play for fun, within your means, and always remember that the house has an edge.
Please gamble responsibly and within your limits. If you feel that your gaming habits are becoming a concern, help is available.
Age Verification
Fair Go Casino is strictly for players aged 18 years and over, in accordance with Australian gambling laws. We take age verification seriously and reserve the right to request proof of identity at any time.
If you are under 18, you must not gamble on our platform. Parents and guardians are encouraged to use internet filtering software to restrict access to gambling websites.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Ask yourself if you recognise any of these warning signs:
- Chasing losses by gambling more to try to win back money you've lost
- Hiding your gambling from family, friends, or partners
- Gambling with money intended for bills, rent, or essential expenses
- Feeling anxious or irritable when you cannot gamble
- Spending more time and money on gambling than you intended
- Neglecting work, study, or relationships due to gambling
- Borrowing money to gamble or pay gambling debts
- Lying about the extent of your gambling activities
- Unsuccessful attempts to cut back or stop gambling
- Experiencing mood swings or depression related to gambling
If you recognise these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools
Fair Go Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have spent
- Time-Out: Take a break from gaming for a period you choose (from 24 hours up to several months)
- Self-Exclusion: Permanently or temporarily exclude yourself from our platform and all affiliated sites
To access these tools, log into your account or contact our customer support team. We are here to help you play safely.
Support Organisations
If you or someone you know needs help, the following organisations provide free, confidential support:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counselling service providing information and support for problem gambling
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Free support for problem gambling in Great Britain - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for problem gambling in Canada
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
Free and confidential support service
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Information and counselling for problem gambling in Germany
If You Need Help
Please reach out. Help is available, and you are not alone.
If you or someone you care about is struggling with problem gambling, contact one of the support organisations listed above. They offer free, confidential, and non-judgmental assistance.
Your wellbeing is important to us. Fair Go Casino is committed to promoting responsible gaming and supporting those affected by problem gambling.
Remember: it's never too late to seek help or make a change.